FAQ

How long will my order take to arrive?

To serve you better and get the best prices, your order may be shipped from one of our international suppliers.  Therefore, please allow 7-20 business days for your parcel/s to arrive.

What if I want to return an item?

Please contact us before returning any products. We do not refund orders for buyer’s remorse, and size exchanges are to be offered at your expense and discretion. A new order, at your expense, would need to be placed for an updated size if you choose to accept or offer size exchanges to your end customers.

Wrong Address - If you  provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.

Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment.

 

Notification for EU consumers: According to Article 16(c) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for the supply of goods made to the consumer's specifications or clearly personalized, therefore HykaShot reserves rights to refuse returns at its sole discretion.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.

 

 

Will my order arrive all in one parcel?

Not always.  We use different suppliers, so you might receive your orders separately.

How an I stay in the loop about special offers and deals?

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